What should you do if a UK ETA is refused?
A refused ETA can affect your travel plans. It is important to distinguish refusal from an application rejected because it needs to be submitted again.
Information checked against official GOV.UK resources.
ETA refusal and refusal of entry are different
UK rules state that a refused ETA does not, by itself, amount to a refusal of permission to enter the UK. However, you cannot use an ETA for the journey concerned.
Should you apply for a visa?
UK immigration rules say that someone refused an ETA must apply for a visa if they wish to come to the UK. The category depends on the purpose of travel and personal circumstances.
The UK government also says that in some situations, such as criminal convictions or previous refusal of entry, travellers may consider a Standard Visitor visa instead of an ETA.
What if the application was rejected rather than refused?
The government distinguishes rejected applications that may require a new application. If incorrect information means you must apply again, the previous fee is not refunded.
Before applying again, identify exactly which outcome you received and check the information you supplied.
If refusal relates to a complex immigration situation, tailored legal advice may be more useful than repeated applications.
Prepare your application with assistance in English
Still need to apply for your ETA? Gather your passport and photo, then start your application. Our team checks your information before submission; the decision rests with the UK authorities.
Start my ETA application